Six builds across telecom, blockchain, retail, healthcare, and home services — the problem, what I built, and what it changed.
HOME SERVICES
Response Time Cut From 60 Minutes to Under 2 Minutes
PROBLEM
A home service company was missing after-hours leads. Follow-up was manual and slow — hours between inquiry and first response. Leads were going to competitors who answered faster.
SOLUTION
I built a missed-call textback system with automated SMS follow-up, lead routing, and a speed-to-lead workflow that triggers within 30 seconds of any new inquiry — 24/7, including after hours.
OUTCOMES
- Response time dropped from ~60 minutes to under 2 minutes
- After-hours leads captured automatically instead of lost
- Client reported saving hours of manual follow-up per week
PROFESSIONAL SERVICES
AI Email Automation That Drafts and Replies to Client Inquiries Automatically
PROBLEM
Integrity Investigations was drowning in inbound client emails — new case inquiries, status requests, intake questions. Paul was spending hours a day reading, sorting, and responding. The inbox was the bottleneck.
SOLUTION
I built an AI email automation that watches the inbox, filters spam, drafts context-aware replies with ChatGPT, auto-responds to routine inquiries, and logs every client interaction — so Paul only touches the emails that actually need him.
OUTCOMES
- Routine client emails answered automatically, 24/7
- Hours of daily email triage reclaimed
- Every client interaction logged without manual data entry
RETAIL / FRANCHISE
Increased In-Home Design Consultation Bookings by 150% for La-Z-Boy Gulf Coast
PROBLEM
La-Z-Boy Gulf Coast needed more in-home design consultation bookings. Their website wasn’t converting visitors into booked appointments, and follow-up on the leads they did get was manual and inconsistent.
SOLUTION
I built a conversion-focused site with clear booking paths, wired in lead nurture and follow-up automation so no inquiry went cold, and laid the local SEO foundation so the site could actually show up for Gulf Coast searches.
OUTCOMES
- 150% increase in in-home design consultation bookings
- Automated follow-up sequences replaced manual outreach
- Local search visibility built from the ground up
HEALTHCARE IT
Rebuilt Prestige Systems’ Site as Lead Capture Infrastructure
PROBLEM
Prestige Systems (operating as Prestige HealthNet) had a website that couldn’t be found and couldn’t convert. Inbound was basically zero. Lead intake was happening by phone and email, handled manually.
SOLUTION
I rebuilt the site as lead capture infrastructure — programmatic content architecture for healthcare IT searches, automated lead capture and nurture workflows behind every form, and a CRM-backed intake process that replaced the manual one.
OUTCOMES
- 150% increase in organic search traffic within 6 months
- Lead capture automation replaced manual intake processes
- Inbound pipeline that compounds instead of one-off phone calls
ENTERPRISE TELECOM
$140K in New Recurring Revenue Within 90 Days
PROBLEM
An enterprise telecom provider’s sales team was buried in manual CRM work and inconsistent outbound outreach. Reps were spending hours on data entry and follow-up instead of closing. Pipeline visibility was poor and leads were falling through the cracks.
SOLUTION
I automated their CRM pipeline and built outreach sequences that triggered based on lead stage, activity, and scoring rules — putting the right prospects in front of the right reps automatically, with follow-up that ran without anyone touching it.
OUTCOMES
- $140K+ in new recurring revenue within 90 days
- Sales ops time reclaimed from manual CRM entry
- Outbound pipeline running consistently without manual intervention
BLOCKCHAIN / TECH
Partner & Marketing Automations That Helped Generate $2.4M in Sales
PROBLEM
A blockchain infrastructure firm was scaling fast — but their partner management, marketing operations, and sales pipeline were all running on manual processes that couldn’t keep up. Growth was outpacing the team’s ability to manage it.
SOLUTION
I built partner management automations, marketing workflow systems, and sales pipeline infrastructure that scaled with the business — automated partner onboarding, lead routing, campaign triggers, and pipeline reporting.
OUTCOMES
- $2.4M in sales within the first two years
- Top-10 Inc. 5000 ranking
- Partner and marketing ops running at scale without added headcount