MSP OS · For MSPs & IT Providers

Zero accidental churn.
Dormant pipeline producing.

Forgotten renewals lose contracts. Lapsed prospects sit dead in the CRM. Clients only hear from you when something’s broken. MSP OS fixes the three points where MSPs actually leak revenue — live in 14 days.

Starts at $497/mo on CORE · GROWTH and PRO rungs available

The Reality

Sound familiar?

The Three Money-Makers

Three things that protect MRR.
Six more that round out the system.

Most MSPs leak revenue at three specific points. MSP OS fixes those three first — usually in week one. The rest of the system keeps the relationship layer glued together.

🔔

Renewal & Contract Alerts

Every contract flagged at 60, 30, and 7 days out. No more forgotten renewals, rushed negotiations, or revenue slipping because nobody was watching the calendar. Accidental churn drops to zero.

🔄

Lapsed Prospect Reactivation

Old prospects that went cold get re-engaged automatically. The pipeline you built two years ago starts producing again. Most MSPs uncover 5-figure deals in the first 60 days from this alone.

⚡

Lead Response Under 2 Min

New inquiry at 7pm Friday? Answered, qualified, and booked before Monday morning. No more prospects going cold over a weekend, no more big-IT-firm winning by default.

Also Included

Six more pieces that make the relationship layer actually work.

The MSP OS Ladder

CORE. GROWTH. PRO.
Pick the rung that matches where you are.

Most MSPs start with CORE. When the system is protecting MRR and lapsed prospects are producing, GROWTH adds managed ABM + reactivation campaigns on top.

CORE
MSP OS productized stack
$497/mo
+ $1,997 one-time setup

Live in 14 days. Zero accidental churn from week two.

  • Full MSP OS stack configured and live
  • Database reactivation to past prospects at setup
  • Booked appointment nurture (cuts no-shows ~50%)
  • Monthly client health report
  • Monthly maintenance & optimization
  • Cancel anytime — you own the CRM data
GROWTH
CORE + managed ABM
$1,497/mo
+ $2,997 setup · tooling separate

X qualified meetings/month or we work for free.

  • Everything in CORE
  • Account-based marketing campaigns (ABM)
  • Ongoing reactivation campaigns
  • Lead volume guarantee in writing
  • Monthly outbound performance review
  • Strategy adjustment as you scale
PRO
Strategic systems partner
$2,997/mo
+ $4,997 setup · capped at 4–6 clients

Strategic systems partner. Capped roster.

  • Everything in GROWTH
  • Bi-weekly strategy call
  • 6 hours of custom build/optimize per month
  • Priority Slack access
  • Quarterly business review
  • Roster capped at 4–6 clients total

Most MSPs start with CORE. When the system is protecting MRR and producing reactivation revenue, the upgrade conversation usually starts itself.

How It Works

Three steps. 14 days.

1

Growth Mapping Call

30 minutes. I look at your PSA, your client list, and your renewal calendar. If MSP OS fills the gaps, I tell you. If it doesn’t, I tell you that too.

2

Setup & Configuration

You send me your client list, contract dates, and answers to 10 questions. I configure the CRM, build the renewal alerts, and connect to your existing tools.

3

Live in 2 Weeks

System is live. The first renewal alert fires before you would’ve remembered to look. New leads get answered automatically. If it’s not live in 14 days, your first month is free.

Who It’s For

Built for operator-led MSPs.
Not everyone.

MSP OS is right for you if
✓ Fits
  • You run an MSP with 3–25 employees
  • You already use ConnectWise, Rev.io, HaloPSA, or similar for tickets/RMM
  • Renewals get tracked in spreadsheets or memory (and you know it’s a problem)
  • You’re still the human middleware between every prospect and the team
  • You want a system that handles relationships, not just tickets
MSP OS is NOT for you if
✗ Not a fit
  • You’re looking for a PSA replacement — this complements ConnectWise, doesn’t replace it
  • You don’t have an existing client list to import
  • You want guaranteed leads or rankings (nobody honest guarantees those)
  • You’re shopping for the cheapest option — MSP OS isn’t it
  • You don’t have 30 minutes for a Growth Mapping Call

Optional Add-Ons

Stack more when you’re ready.

MSP OS is complete on its own. These add on monthly when you want them — never bundled, never forced.

🤖

AI Dispatch Bot Waitlist

AI voice or chatbot that handles initial triage and qualification of new inquiries 24/7. Never let a lead go to voicemail at 7pm Friday. Join the waitlist on your Growth Mapping Call.

📨

Cold Email System — $1,500–$2,000/mo

Outbound to net new prospects. MSPs need a consistent pipeline. Full infrastructure built and managed monthly — lead list, domain setup, sequences, inbox management.

🛠

Systems Build — from $7,500

Need ConnectWise integration, Rev.io billing automation, custom client portals, or bespoke workflow builds? Scoped on the call. See pricing →

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Get Started

Stop being the bottleneck.

Book a Growth Mapping Call. 30 minutes. I’ll tell you whether MSP OS fits, what setup looks like, and when you’d be live. No pitch deck. No pressure.